So UHC denied our claims.
The illiterate Customer Service rep couldn't pronounce half of the words on the pre-designed template that he had to read.
It's "congenital", you dunce.
Guess he did poorly on his report card when it came to English and grammar.
And if they graded on manners, I'm sure he flunked that class, too.
Oh, how typical.
So Round 1 is done.
Did they think I would run to my corner and cry and give up?
Take off my gloves and head for the showers?
Obviously, UHC hasn't read this blog.
Maybe they need to start from the beginning....from page one.
And maybe they should get to know our lawyer.